Dynamic intuitionistic fuzzy multi-attribute aftersales performance evaluation
Complex & Intelligent Systems - Aftersales services are crucial for gaining a competitive advantage, since they enhance long-term profitability and sustainability. Aftersales service...
http://link.springer.com/openurl/fulltext?id=doi:10.1007/s40747-017-0047-7#:~:text=Satisfied%20customers%20tend%20to%20share%20their%20experiences%20with%20other%20people.%20
